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Ticket Service

All about your tickets

Große Theaterstraße 25
20354 Hamburg
Tel. (040) 35 68 68
Fax (040) 35 68 610
ticket@staatsorchester-hamburg.de

Opening Hours
Mo. - Sat.: 10 am to 6:30 pm

Online Ticket Sales

Choosing, booking, paying for your tickets and printing them at home – our website www.staatsorchester-hamburg.de makes it easy and comfortable. If you purchase tickets online, the postage and handling fee is reduced to € 2.50 if you want the tickets sent to you by regular post. For performances at the State Opera’s Main Auditorium and at the Großer Saal of the Laeiszhalle, we recommend that you "print at home", which is free of charge.

Payment

At our Ticket Office, you can pay for your tickets in cash or via debit or credit card; for telephone purchases or written orders we accept credit cards or direct debit from your account. We accept MasterCard and VISA (also online). Written or telephone ticket orders must be picked up and paid for within seven days of receiving the reservation; you will find the exact date in the written booking confirmation or be told during the phone order process. Upon request, we are happy to mail you the tickets by regular post. The shipping fee of € 5 will be invoiced together with the ticket price. Tickets will be mailed after payment has been received. Written orders will be filled in the order they are received. In principle, tickets once purchased cannot be returned or exchanged. We kindly ask you to refer to our General Terms and Conditions, which you may request from our Ticket Office or read on our website, www.staatsorchester-hamburg.de.

Evening Box Office

The evening box office at the Elbphilharmonie opens 90 minutes prior to the performance. The evening box office at the Laeiszhalle opens 60 minutes prior to the performance for chamber music concerts. Only tickets for the morning / evening in question can be purchased there.